Terms and Conditions ace66my — Platform Terms of Use You Need to Know

1 Introduction & Acceptance of Terms

These Terms and Conditions ("Terms") constitute a binding agreement between you ("Member" or "User") and ace66my ("Company", "we", "Platform"). This document governs the use of the website, mobile application, and all services provided by ace66my.

By accessing, registering, or using any part of the ace66my platform, you confirm that you have read, understood, and agree to be fully bound by these Terms, together with Privacy Policy and Responsible Gaming Policy ours, which is considered part of these Terms.

In the event of any discrepancy between the Bahasa Melayu version and any other language translation, the Bahasa Melayu version shall prevail.

2 Registration Eligibility

To register and use ace66my's services, you must meet all of the following requirements at all times:

• Aged 18 years and above on the registration date.
• Not subject to any court order prohibiting participation in gambling activities.
• Registering under your own name and not on behalf of any third party.
• Only holding one (1) active account at ace66my at any one time.
• Not included on any active self-exclusion list.
• Providing accurate, current, and truthful information during registration.

Ace66my reserves the right to request age and identity verification at any time. Failure to verify identity may result in account suspension until the KYC (Know Your Customer) process is completed.

3 User Account

Each member is fully responsible for all activities that occur under their account. This responsibility includes:

• Maintaining password confidentiality and login credentials at all times.
• Ensuring no other party has access to your account.
• Notify ace66my immediately if you suspect unauthorized access to your account.
• Updating personal information whenever changes occur.

Ace66my conducts a Know Your Customer (KYC) process before processing the first withdrawal or when required. Documents that may be requested include a national ID, proof of address, or bank statement. All submitted documents are handled securely and confidentially in accordance with Privacy Policy ours.

Ace66my is not liable for any losses arising from a member sharing their account information with third parties.

4 Deposits & Withdrawals

Ace66my supports a variety of local payment methods including FPX, DuitNow QR, local bank transfers, and Malaysia e-wallets. All transactions are processed in Malaysian Ringgit (MYR).

Regarding deposits:

• The minimum deposit is RM 20 unless otherwise stated for specific promotions.
• Successful deposits are credited to your account promptly, depending on the payment method selected.
• Ace66my does not charge any processing fees for deposits.
• All deposited funds must originate from a legitimate source in the member's own name.

Regarding withdrawals:

• Withdrawals can only be processed to a bank account registered under the same member's name.
• KYC verification must be completed before the first withdrawal is processed.
• If a bonus has been received, the associated rollover requirements must be met before a withdrawal is permitted.
• Ace66my reserves the right to request additional documentation for any withdrawal exceeding certain limits.

5 Bonuses & Promotions

All ace66my bonuses, promotions, and special offers are subject to the specific terms and conditions stated alongside each offer. The general conditions applicable to all bonuses are as follows:

• Each bonus has rollover requirement (wagering condition) that must be met before a withdrawal is permitted.
• Bonuses may only be claimed by one (1) account per individual, household, IP address, or device.
• Attempts to claim duplicate bonuses through multiple accounts will result in the cancellation of all associated wins.
• Ace66my reserves the right to void any bonus found to have been abused or claimed fraudulently.
• Promotions have validity period specified; unused bonuses after that period will expire automatically.
• Ace66my reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.

6 Game Rules

All games available at ace66my are operated in accordance with accepted standard rules. Game outcomes are final and may not be disputed unless there is clear documented evidence of a technical failure.

In the event of a technical failure such as a connection disruption, server error, or a situation where the game result cannot be verified, ace66my reserves the right to void the affected game round and return the wagering amount to the member's account.

In the event of a discrepancy between the in-game display and ace66my's server records, server records shall be accepted as the definitive record.

7 Prohibited Conduct

The following activities are strictly prohibited and may result in immediate account suspension or closure:

• Using automation software, bots, or any tool that manipulates gameplay.
• Coordinating with other members to determine game outcomes (collusion).
• Registering multiple accounts for the same individual.
• Using the platform for money laundering or any illegal activity.
• Abusing any bonus or promotion program.
• Attempting to hack, disrupt, or breach the security systems of ace66my.
• Providing false or misleading information during registration or the KYC process.

Ace66my reserves the right to freeze accounts and withhold funds suspected of involvement in fraudulent activity while an investigation is conducted. ace66my's decision on all matters relating to breaches of these terms is final.

8 Privacy & Data Protection

Ace66my is committed to protecting the personal information of all members. The collection, use, and storage of your personal data is governed by Privacy Policy ours, which complies with the requirements of the Malaysia Personal Data Protection Act 2010 (PDPA).

In summary, ace66my is committed to:

• Not selling or disclosing members' personal data to third parties without consent, except as required by law.
• Storing data securely using industry-standard encryption.
• Granting members the right to access, update, or request deletion of their personal data.

9 Account Closure & Suspension

Voluntary closure by member: Members may close their account at any time by contacting the ace66my customer support team. Any valid balance will be returned once all applicable rollover requirements have been met and the KYC process is complete.

Suspension or closure by ace66my: ace66my reserves the right to suspend or close a member's account with or without prior notice if:

• A breach of any section of these Terms and Conditions has occurred.
• Suspected or confirmed fraudulent or deceptive activity.
• Required by applicable law, regulation, or directive from the relevant authority.
• The member has applied for a self-exclusion or self-imposed break.

10 Limitation of Liability

Ace66my provides its platform on an "as-is" basis and makes no warranty that the platform will be free from interruptions, errors, or technical faults at all times.

To the extent permitted by applicable law, ace66my shall not be liable for:

• Any indirect, incidental, or consequential loss or damage arising from use of the platform.
• Loss of income, profit, or data arising from service interruptions.
• Acts or omissions of third parties including game providers and payment service providers.

This limitation of liability does not affect rights that cannot be excluded under applicable Malaysian law.

11 Terms Amendment

Ace66my reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Significant amendments will be communicated to members via an in-platform notice or registered email at least seven (7) days before taking effect, except in urgent circumstances requiring immediate action.

Your continued use of the ace66my platform after the effective date of any amendment constitutes your acceptance of the updated Terms. If you do not agree with the changes, you have the right to close your account before the effective date.

It is the member's responsibility to review this page periodically to ensure they remain informed of the latest Terms.

12 Contact Us

If you have any inquiries, concerns, or complaints regarding these Terms and Conditions or any aspect of ace66my's services, please contact our support team via:

• Live Chat: Available on the platform 24/7 in Bahasa Melayu and English
• Email: [email protected] (displayed as text only)

The ace66my customer support team operates 24 hours a day, 7 days a week including public holidays to ensure every inquiry is responded to promptly.

For more information, you may also refer to the FAQ ours, which contains answers to the most frequently asked questions.